customer [ˈkʌstəmə] n.顾客

consumer [kənˈsju：mə] n.消费者

after-sales service [ˈɑ：ftəˈseilz][ˈsə：vis] 售后服务

feedback [ˈf：dbæk] n.意见反馈

follow-up letter [ˈfɔləuˈʌp][ˈletə] 后续信件

complaint [kəmˈpleint] n.投诉

Top Sentences

The promotion is aimed at existing

customers and attracting new customers.

推广活动以现有客户为目标，并吸引新客户。

The promotion is aimed at existing

consumers and attracting new consumers.

推广活动以现有客户为目标，并吸引新客户。

Their after-sales service is one of their key marketing features.

售后服务是他们一个重要的营销特色。

Clear response to customer feedback is crucial.

对客户的反馈做出明确的回应是至关重要的。

The company policy is to ensure

every complaint receives a follow-up letter.

公司规定要确保每一个投诉人都收到后续信。

If you’ve got a complaint, take it to the Office of Fair Trading and they will investigate.

如果你接到投诉，请移交给公平贸易司，他们将进行调查。 返回搜狐，查看更多