Picked this hotel for 4 nights near Bayeux because it had the things we like in a hotel - pool, safe, fridge, parking… only to discover that there was no fridge. I had to point out I had booked direct on the Accor website which had this information. At this point they were very apologetic and offered to put things in the bar fridge for us. This sort of worked ok. The staff here were unfailing lovely and helpful. Not all the hotel has a lift to it. The room was quite comfortable though not huge (small bathroom) and they kindly gave us a room with a balcony which I had not been able to choose on booking for some reason. On a 4 day stay in the summer we used it a lot. The beds were really comfortable and there was plenty hot water. The pool was heated and quite pleasant even on a grey day. It's a bit isolated but in fact it's possible to walk to the centre of Port en Bressin without walking along the road in about 20 minutes using footpaths. There are loads of restaurants there. The hotel does breakfast and dinner but we didn't use it. Some of the other guests were a bit noisy shouting at each other in the area around the pool without taking into consideration the fact that rooms overlooked the pool area.

Dear Guest, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed the comfort of your room with a balcony, the heated pool, and the friendliness and availability of our team. We understand your surprise regarding the absence of a minibar in your room. For ecological reasons, we have chosen to remove minibars from our superior rooms: the discontinuation of plastic water bottles made them largely unused. Instead, we now offer fresh water at all times via a fountain with reusable carafes. Additionally, as our reception is open 24/7, guests are welcome to store their drinks or food at the hotel bar under optimal conditions. We acknowledge that this information had not yet been updated on the Accor website at the time of your booking. Thanks to your feedback, we were able to escalate the issue to hotel management, who have since made the necessary corrections. We thank them for their responsiveness. Lastly, we’re sorry for the noise disturbances around the pool. We will continue to raise awareness among our guests to help preserve everyone’s peace and quiet. We hope to have the pleasure of welcoming you again for an even more enjoyable stay. Kind regards, Estelle COLLET, Quality Coordinator

We had a couple nights of staying in this hotel , rooms were clean, the amenities were top, the restaurant was good even though it was incredible slowwww and personnel was not speaking or understanding english .People at the front desk were courteous.

This was a very small hotel, not a lot to do. The rooms I found even by you were in P and standards to feel awkward. If you don’t have a car to drive around, it is a little bit of a hassle. If you are a golfer this is some place you want to go. Brought my kids to boring for them to be here. But it’s very clean and the staff is very nice. Especially karine

Dear Sir, Madam, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the cleanliness of our hotel and the kindness of our staff—especially Karine, who will be delighted to hear your kind words! We’re sorry to hear that your stay didn’t fully meet your expectations, especially with children. While our hotel is indeed a peaceful retreat ideal for golfers, we’d like to highlight that we are located just 1 kilometer from the charming village of Port-en-Bessin, where you’ll find shops, restaurants, and a lively harbor atmosphere. For families, there are several leisure parks and museums within a 15-minute drive, and our team at reception is always happy to provide a list of recommended activities for children. We also have an outdoor swimming pool on-site and are just 800 meters from a scenic cycling route. Bicycles can even be delivered directly to the hotel upon request. We hope to have the opportunity to welcome you again and help you discover more of what the region has to offer! Warm regards, Estelle COLLET, Quality coordinator, Hôtel Mercure Omaha Beach

Nice complex but rooms need renovations Good view of you sit outside ( breakfast ). Restaurant ( diner) is not more than average Rooms are not of this time. A bath tub that’s at least 60cm high , no walk in shower. Old. Carpet in room and hall… that’s so 90’s Overall , good place to stay in to visit the area. But come on, renovate the rooms !

Dear Sir, Madam, Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind words about our complex and the lovely views during breakfast. We acknowledge your concerns about the need for renovations in the rooms and the dining experience. Your comments on the bathtub and the carpet are duly noted, and we will be sure to pass this information along to our management team for consideration in future improvements. We are pleased to hear that you found our location convenient for exploring the area. Thank you again for your insights, and we hope to welcome you back in the future. Best regards, Estelle COLLET, Quality Manager Hôtel Mercure Omaha Beach

Enjoyed our overnight stay and room was ok but not spacious as seems to be the norm in France. There is a water dispenser near the lobby and enjoyed pre dinner drinks which can be purchased at reception/bar. Our dining experience was also enjoyable in the dining area which is in a separate building past the swimming pool and next to Golf Course. Breakfast buffet was limited in choices but adequate for our taste.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Hôtel Mercure Omaha Beach. We are delighted to hear that you enjoyed your overnight experience and appreciated our dining options, as well as the pleasant atmosphere of our location. We acknowledge your comments about the room size, which is indeed reflective of many accommodations in France. Additionally, we appreciate your insights regarding the breakfast buffet, as we continually strive to enhance our offerings. We hope to welcome you back in the future. Pierre Plancoulaine, Manager Reception, Hôtel Mercure Omaha Beach